CompTIA A+ 220-1101/1102: Beginner-Friendly Guide
The IT support cert that opens the door to your first tech job. Both core exams broken down with a 60-day plan, common troubleshooting scenarios, and honest career advice.
A+ is where a lot of IT careers start. It's not glamorous, and no senior engineer will brag about holding it, but it's the cert that gets a résumé past HR filters for helpdesk and desktop support roles. And honestly, the troubleshooting mindset A+ drills into you is the same one that eventually makes you a good sysadmin. Two exams, one certification: 220-1101 (Core 1) and 220-1102 (Core 2). You need both to be certified.
§Core 1 (220-1101) vs Core 2 (220-1102)
| Aspect | 220-1101 Core 1 | 220-1102 Core 2 |
|---|---|---|
| Focus | Hardware, networking, mobile, cloud | OS, security, software troubleshooting, ops |
| Time | 90 minutes | 90 minutes |
| Questions | up to 90 | up to 90 |
| Pass mark | 675 / 900 | 700 / 900 |
| Fee | USD 253 each | USD 253 each |
§Domain weights
Core 1 (220-1101)
| Domain | Weight |
|---|---|
| Mobile Devices | 15% |
| Networking | 20% |
| Hardware | 25% |
| Virtualization and Cloud | 11% |
| Hardware and Network Troubleshooting | 29% |
Core 2 (220-1102)
| Domain | Weight |
|---|---|
| Operating Systems | 31% |
| Security | 25% |
| Software Troubleshooting | 22% |
| Operational Procedures | 22% |
§60-day plan - both exams
- Weeks 1–2: Core 1 hardware - motherboards, CPU, RAM types, storage, PSU, cabling
- Weeks 3–4: Core 1 networking + mobile - TCP/IP basics, wireless standards, mobile connectivity
- Week 5: Core 1 troubleshooting + practice exam. Sit Core 1.
- Weeks 6–7: Core 2 Windows/macOS/Linux basics, Active Directory, file systems
- Week 8: Core 2 security fundamentals, malware types, best practices
- Week 9: Core 2 troubleshooting + operational procedures, practice exams. Sit Core 2.
§Real troubleshooting mindset the exam expects
A+ scenarios usually give you a symptom and 4 possible fixes - you pick the LEAST intrusive first step. Example: 'user reports slow laptop.' First step isn't reimaging; it's checking startup apps and running Resource Monitor. CompTIA reliably rewards the 'least intrusive, most reversible' answer.
"On my A+ 1102 attempt, three questions came down to picking between 'restart the machine' and 'reinstall Windows.' Restart won every time. The exam trains you to be a technician, not a data-loss machine."
§Salary and job reality
| Location | A+ + 0 yr | A+ + 2 yrs (as sysadmin) |
|---|---|---|
| Dhaka, Bangladesh | BDT 25k–45k/mo | BDT 60k–100k/mo |
| Dubai, UAE | AED 6k–9k/mo | AED 12k–17k/mo |
| Riyadh, KSA | SAR 7k–10k/mo | SAR 13k–18k/mo |
| Remote helpdesk (US) | USD 1.5k–2.5k/mo | USD 3.5k–5.5k/mo |
A+ alone isn't a career - it's a starting line. In Bangladesh, banks and BPO companies routinely hire A+ holders for L1 IT support with a 6-month growth track into infra or SOC roles. Don't stop at A+.
§Resources
- Professor Messer's 220-1101 and 220-1102 courses on YouTube - free, comprehensive
- Mike Meyers' All-in-One CompTIA A+ Certification Exam Guide - best book
- Jason Dion's A+ practice tests on Udemy - accurate difficulty
- ExamCompass free A+ practice questions
§FAQ
Which exam should I take first?
Core 1 (220-1101). It's slightly easier and covers foundational hardware. Core 2 (220-1102) is harder but builds on Core 1 concepts.
Can I take both on the same day?
Technically yes, but don't. The two exams together are 3+ hours of focused work. Space them by 2 weeks.
Does A+ expire?
3 years. Renew by earning higher CompTIA certs (Network+, Security+) or by CEUs.
Is A+ worth it if I already know PCs?
Only if HR requires it or you want a documented foundation. Skip to Network+ or Security+ if you already have IT experience.
Certified practitioner and lead curriculum architect at KNScert. Writes about cert strategy, exam tactics, and the real-world skills employers actually pay for.
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